5 Proactive Methods That Facilitate WHS-Focused Communication
Communication is a pillar of every successful business. It sets the tone for teamwork, efficiency, creative problem solving, and exceptional cohesiveness; a virtue not many businesses have. In the realm of safe work, communication is twice more essential because the stakes are higher. Imagine putting an employee’ life at risk due to a miscommunication in machine handling or incorrect labels in hazardous chemicals. If you’re the person-in-charge, the responsibility of keeping workplace safety protocols inline falls on you and that requires in-depth knowledge on the subject.
There are multiple ways to improve how you relay crucial messages in your business and below are only 4 of the common ones.
Induction. During the onboarding of contractors and new employees, it helps to walk them through some of the possible workplace hazards and the different steps the management is taking to control them. Transparency on these issues allows new blood to get a realistic feel of the environment and mentally prepare for rigid safety protocols.
Manuals/Handbook. A manual serves as an available resource for safety-related questions on the job. It’s a great communication tool because it allows you to go as detailed as you please on the instructions. Everything that was not covered during induction can be addressed in the manual or handbook.
Daily Huddles. Huddles are quick stand-up meetings you hold every day to communicate expectations and be made aware of where each member is at on the project. It’s also a high time to make a few safety reminders on relevant tasks or check on members to see which tasks they’re having difficulty doing.
Skills Training. What better way to emphasise safety that through practical application, right? This way employees see in action what you mean by “safety first” in their line of work. It’s just a plus that there is an easier transfer of knowledge from this activity because it replicates real-life.
Worker Consultation. Consultations are the lifeline of a good relationship between management and workers. It’s centred on hearing the perspective of employees regarding existing safety practices or any type of threat to health and safety that may arise from them. Most times, you are calling the shots but this platform is designed for upward communication where employees, those are more exposed to safety hazards, help management craft better protective systems.
As American author James Humes once said, “the art of communication is the language of leadership”. It matters what message you put out there as a leader. This is especially true in workplace safety where communication among other responsibilities is what keeps employees well in one piece when they come home to their families.
Managers aren’t only expected to possess good organisational communication skills, but also skills to lead a comprehensive workplace health and safety initiative. Here at WHS & Training Compliance Solutions, we offer online training for managers who desire to have a profound understanding of WHS laws, risk management, and injury prevention.
Learn more about this program here: https://whsandtrainingcompliance.com.au/elearning/whs-managers-and-supervisors/.