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  • Assist with claims management, rehabilitation and return-to-work programs (BSBWHS407)
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Assist with claims management, rehabilitation and return-to-work programs

This training applies to individuals who assist with claims management, rehabilitation and return to work programs. This unit focuses on assisting with managing claims and ensuring that the organisation supports the worker through return to work programs.

The return to work coordinators assist with processing and analysing workers’ compensation claims, assist with planning, implementation, monitoring and evaluating a rehabilitation program, assist with claims management, rehabilitation and return-to-work programs, and communicate and facilitate consultation and negotiations sensitively with affected worker, relevant managers and external providers to address issues around compensation, treatment, rehabilitation, return-to-work matters and the effectiveness of a program.

As a result of legislative changes to the Workers’ Compensation and Rehabilitation Act 2013, Rehabilitation and Return to Work Coordinators (RRTWC) are no longer required to be accredited to carry out their roles. It is now the responsibility of the employer to ascertain that an individual employee is ‘appropriately qualified’ to carry out a RRTWC role in the context of the environment they are working in.

Assist with claims management, rehabilitation and return-to-work  BSBWHS407 is now superseded with the BSBWHS417 - Assist with managing WHS implications of return to work,   This new training program assists new RTWC’s (and those seeking refresher)  with the basic skills, knowledge and resources to undertake the role of a RTWC with confidence in their workplace.

We develop BSBWHS417 - Assist with managing WHS implications of return to work training materials for the Registered Training Organisations. Our materials include - TAS, Learner guide, Assessor Guide, Trainer Guide,and RTO supporting documents. If you need more information, please contact us and we will provide you a quote for our services.

 

No class schedule