Mental Health First Aid Training

What is Mental Health First Aid?

Mental health first aid is, the help provided to a person who is developing a mental health problem, or who is in a mental health crisis. Mental health first aid is given until the person receives professional help or until the crisis resolves.

How many days is MHFA course duration?

MHFA course is a 12 hour course (two days)

Are there any assessments for this course?

Yes, there is an online Accreditation Assessment as part of this course. Upon successful completion, participants will be issued with a Mental Health First Aider Certificate.

How many years is my Mental Health First Aider Certificate will be valid?

Mental Health First Aider Certificate is valid for 3 years.

What is the Standard Mental Health First Aid (SMHFA) Training course content?

The SMHFA course teaches adults how to provide initial support to adults who are developing any of the following mental health problems, experiencing a worsening of an existing mental health problem or mental health crises:

Developing mental health problems

  • Depression,
  • Anxiety problems,
  • Psychosis,
  • Substance use problems

Mental health crises situations

  • Suicidal thoughts and behaviours,
  • Non-suicidal self-injury,
  • Panic attacks,
  • Traumatic events,
  • Severe psychotic states,
  • Severe effects from alcohol or other drug use,
  • Aggressive behaviours

What are the benefits of training managers, supervisors, and team leaders for Mental Health First Aid Training?

The benefits of training your managers and supervisors for this fantastic course is “Mental health first aid training” which helps managers build capability and confidence, to better support workers experiencing the symptoms of mental health conditions in the workplace.

After completion of the Mental Health First Aid course, Do I become a psychologist, mental health nurse practitioner?

No, you don’t become a psychologist, mental health nurse practitioner.
It is like attending a Physical First Aid course, once you complete the course you don’t become a nurse, doctor or a paramedic. First Aid is the initial care of someone ill or injured and is often given on the spot. Usually, this is before medical treatment arrives and the real cause or condition of the individual is known.

Mental Health First Aid is the initial care of someone who is developing a mental health problem, or who is in a mental health crisis. Mental health first aid is given until the person receives professional help or until the crisis resolves.

Am I able to diagnose people and provide treatment to them?

Diagnosis and treatment are the responsibility of properly trained mental health professionals. Participants of the Standard Mental Health First Aid, learn to recognise the signs that a friend, colleague, or an individual who may have a mental health problem.

SMHFA course does not focus on specific illnesses, but on the pattern of thoughts, feelings and behaviour that show there might be a problem. It does not teach or encourage them to offer each other counselling of any kind or to try to handle these problems alone.

Is this course is a therapy session? Do I have to talk about my own problems?

No. The course will only give you the skills to help a friend, colleague, or an individual who is struggling with a mental health problem. It is not therapy. You won’t be asked to talk about yourself or anyone you are worried about. You won’t be taught how to give anyone therapy, either.

How can I register to MHFA course?

Send us an email and we will send you a registration form. Alternatively, you can register online. Check our training calendar

Onsite Training

Do you conduct onsite training?

Yes, we can deliver onsite training at your premises. To deliver at your premises, the group size needs to be a minimum of 6 (six) participants.

Do you travel to remote locations?

We can travel to remote locations to provide training as necessary. Travel charges will be incurred to sites far from Brisbane. Contact us for a quote by emailing .
We will contact you as soon as possible to discuss further.

Is the cost of onsite training and public training the same?

Yes, onsite and public training are the same cost per person, the only addition to the cost is the travel charges of the trainers to your site.

What type of training room and equipment is required for onsite training?

We require a quiet training room or a comfortable room with appropriate numbers of tables and chairs for the participants. A white projection screen or a suitable blank wall for the instructor to project slides from his or her laptop. The instructor will have a laptop and a projector, if available not available.

Is it possible to choose the dates for the onsite training?

Yes, you can choose the dates for the onsite training. And we can schedule onsite training for your team. However, all depends on the availability of our trainers. Please contact us to schedule the dates and types of training your organisation needs.

Can I use my businesses policies and procedures?

Yes, you can. Onsite training is for your staff only at your place of business. Using your business’s policies and procedures, documents will make the training more relevant.

Health and Safety Representatives

Do we have to train our health and safety representatives in Queensland?

Yes, as an employer you have an obligation to train the Health and Safety Representatives. Queensland Government made amendments to the S72 (1) of the WHS Act 2011 QLD “If requested” has been amended. And changed it to
“The person conducting a business or undertaking must ensure, so far as is reasonably practicable, a health and safety representative for a work group for that business or undertaking has completed the training prescribed by regulation.”

What are the trainings prescribed by the regulation?

The prescribed training under the S21(1) of the WHS Regulation 2011

  • an initial five-day training course
  • a one-day refresher course at least every three years. The entitlement to refresher training begins three years after the initial training.

We are a national company; can we have one HSR to represent the whole business workers?

Under the WHS Act 2011 Queensland, and WHS Regulation 2011, companies are required to start the negotiations to determine the workgroups, and number of representatives ensuring that the workers are grouped in a most effectively and conveniently enables the interests of the workers, in relation to work health and safety, to be represented; andhas regard to the need for a health and safety representative for the work group to be readily accessible to each worker in the work group.

Based on the regulation the answer is No, how readily your HSR will be available to represent workers at Tasmania, when the HSR is located at QLD or vice versa. Ask yourself, how the HSR will be exercising their powers and functions? If not sure, you might need to contact WHSQ to assist you.

How long can I be HSR?

Health and Safety Representatives term is 3 years.

Do I get paid to be a HSR?

No. It is important to remember that your employer obliged to allow you to take such time off work with pay as is necessary to exercise your powers as an HSR.

This might mean allowing you time off work to attend Work Health and Safety committee meetings,or any other activities that you involve yourself in as an HSR. You are entitled to appropriate pay if you exercise any of your powers on your day off work.

What are the powers and functions of a HSR?

  • Represent workers in a work group on work health and safety matters;
  • Monitor work health and safety actions taken by the employer;
  • Investigate work health and safety complaints from workers of the work group; and
  • Inquire into anything that might be a risk to the workplace health and safety of the workers they represent.